Q: Do you guarantee your work? A: Yes! We are committed to your satisfaction.
RCC & Partners offers a lifetime labor warranty on all of the
work we do.
Q: Do you offer warranties on parts? What
do the warranties entail? A: RCC offers a lifetime labor warranty
on all of our work. However, any available warranties on parts are
offered solely through the original manufacturer and vary by product.
Q: I need to schedule an appointment. Can I do this online?
A: Yes. You can schedule service online
by clicking here and filling out a
request. One of our customer service reps will contact you shortly
to confirm your appointment. You can also call us 24/7 at 703) 502-0681
Q: Do you provide emergency repair services? Who should I contact?
A: Yes. We provide emergency service 24
hours a day, 7 days a week. Just call 703) 502-0681 and we'll take
care of you.
Q: How do you charge for work, by the hour
or by project? A: RCC will work to give you the most
cost-effective solution possible, based on the size and scope of
your particular job.
Q: Will I get an estimate for the work before
you begin? A: Absolutely. We can provide an estimate
once we assess your needs.
Q: I'm a renter. Can you bill my landlord?
A: RCC & Partners requires payment
upon completion of the project, before we leave your home. As a
renter, we suggest that you make payment arrangements with your
landlord ahead of time or plan to have your landlord reimburse you.
Q: Do you give estimates over the phone? A: Yes. We do our best to provide accurate
phone estimates and set your expectations, based on the information
you provide us.